Providing Outstanding Customer Services Is Our Excitement

 

As on of the leading microfinance services providers, we at IC-Global Microfinance Bank Limited aim at exceeding our customers' satisfaction and expectation all the time. That is why we are fervently committed to meeting your demands.

We value our customers' criticism and suggestions as they help articulate and foresee your requirements, serve you better and to make every effort towards enhancing our services at all times.

In order to accomplish this, we have created various channels listed below through which you can easily reach us.

We thank you for your valuable suggestions and patronage, which will help in identifying quality services in your bank – IC-Global Microfinance Bank.

Customer Care Channels

 

Customer Hot-line: +234(0)803-660-0049, +234(0)805-993-5153, +234(0)803-746-6871

Available for customer complaints, criticism, suggestions and enquiries.

Customer Care Desk

Our service hours span 8am to 4pm, from Monday to Friday, and 9am to 12noon on Saturdays. However, our Marketers are always available at anytime, for any financial services on the interest of IC-Global Microfinance Bank. You can meet us through the desk of the customer service officer in all our branches.